Tutorials in Sales questions:
Due the nature of our products, The purchases can not be canceled if:
You have filled the license of the product
You have downloaded the product
Once the free offer request ( free installation, free hosting) has been initiated
We log all activities in member area. If you have
downloaded or filled the license for your purchased product then the purchase
can not be cancelled and the money is not refundable.
Discount is offered to our active customers only. If you are our active customer, then you can buy our products in your members area to get discounted price.
Please wait within 1-3 hours for the activation of your account. But if you
do payment using credit card, the process will need more time because we need to
wait for fraud review by credit card processor, this process will take 12-24
hours, please be patient for the fraud review process, we will activate your
order as soon as your payment was approved by our payment merchant.
We accept payment through BankTransfer , Liberty Reserve, Alertpay, all major Credit
Cards and Paypal.
Do the order for the product you want to buy at http://egnsoftware.com/order , Fill in the product that you want to buy, then press "Check Out" button.
Next, you will be brought to check out page to confirm your purchase.
If you had registered as our member before, please fill in your Username and Password to login to member area on "Member Only" section. But if you are not registered yet on our website, Please klik link "Register and do payment".
Then you will be brought to payment page, you can choose several payment methods such as Credit / Debit Card, Paypal, Liberty Reserve and Bank Transfer. Please follow the payment process on third party payment gateway untill it is done.
Afterwards confirm your payment in member area on "Confirmation" section.
Please wait for your order activation. For payment using Credit/Debit card like 2Checkout, we need to wait for fraud review process. Please be patient to wait for fraud review process done.
We will send email notification if your...
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