Refund Policy

Refund Policy


Please, look at all aspects of the software you are interested in. We value customer satisfaction and will be happy to answer all the questions regarding software that you might possibly have. To help you make the right decision, you can also contact sales or customer service representative. We are selling items that can't physically be returned, so we do need some rules around refunds from the site.

We cannot refund your purchase price if the software is work as promised as seen on the demo, or you decide that it is not something you want or need.

We will promptly refund purchase price, if you can run custom CGI or PHP programs on your site and software fail to install on your server.

We will be unable to refund purchase price if you claim that program does not work but refuse to provide us access to the server for installation troubleshooting.

Bad Reasons for a Refund :

Testimonial

Danny Blaise from Malaysia:
 I am very satisfied with the services and responses that I get from all of the EGN team. They never stop helping me although I always ask them questions almost everyday. Can you imagine how irritating it is if the support team of other site get me as their client. But EGN is different because customer is always first to them and they give highly motivated support to me. Thank you EGN Team Regards, Danny Blaise 

Latest News

February 12, 2025:
An update of egMLM + Revenue Sharing is available (v1.2). egMLM + Revenue Sharing is getting better with improvement and new features such as: Now developed with PHP 8 Clean URL for frontpage & online store areas Improvement with design of Admin & Members dashboard, Frontpage and Store areas. Many new payment plugins and new method of payment method New method of withdrawal request to add more security Function to send text message by SMS or WhatsApp Text Message Security improvement on the shopping cart and the payment options. Security patches for members area and admin area Improvement with all Genealogy Trees Improvement Revolving matrix & Regular matrix Improvement with Revenue Sharing functions Improvement with TinyMCE content editor Improvement with Email Auto Follow Up Improvement with Admin functions & details Improvement with menus Improvement with Online store Improvement with error reporting And other improvements and fixes, please visit demo of egMLM + Revenue Sharing to see more Download your copyThe update is available to download in your account area and update instruction is available in product tutorials. Please lo... 
January 22, 2025:
An update of egMLM now available, The current version is 2.3 and egMLM is better with improvement and new features such as: Now work with PHP 8 Clean URL for frontpage areas Improvement with design of Admin & Members dashboard, Frontpage and Store areas. Many new payment plugins and new method of payment method New method of withdrawal request to add more security Function to send text message by SMS or WhatsApp Text Message Security improvement on the shopping cart and the payment options. Security patches for members area and admin area Improvement with all Genealogy Tree Improvement with error reporting Improvement with TinyMCE content editor Improvement with Email Auto Follow Up Improvement with Admin functions Improvement with menus And other improvements and fixes, please visit demo website to see more... Download your copyThe update is available to download in your account area and update instruction is available in product tutorials. Please log in to your account area to access them.   Best regards, EGN Software  
April 29, 2024:
egMember version 2.0 has been released. egMember v2.0 is a completely new software with so many new features and improvements such as: Php upgrade - Now PHP 8++ New 3 Mobile friendly templates/ Responsive Web Design Multi Membership Packages with unique configuration for each membership Powerful Bonus Options such as Unilevel bonus, Sponsor bonus, X-Up bonus, Reward point, Ranks and Pool rewards Now you can sell or offer Unlimited Articles & Downloads with multi categories and unique configurations 33 payment plugins, now supporting Bitcoin/Crypto payments, Banks, Credit cards, mobile wallet and many more Improvements with Membership Security such as IP Validation, Browser Agent Validation, Login PIN, Secure/ SSL Login, Transaction PIN Advanced mailing system: Mass email and Auto responder/ Auto follow up with configuration to send to specific users/ members or specific membership type Improvements with email and text notification. Now you can send text notification by SMS or Whatsapp directly to members mobile phone. Advanced Genealogy Tree to see downlines with easy way Improvements with ePin system for registration and member sponsoring Improvements with I... 
January 27, 2024:
An update of egMLM + Revenue Sharing is available (v1.1). egMLM + Revenue Sharing is getting better with improvement and new features such as: Improvement with Member Area security Improvement with new member Regular matrix placement Improvement with Templating system Improvement with Binary Genealogy Tree Improvement with Add downline on page Binary Genealogy Tree Fix problem with email validation on new member registration And other improvements and fixes, please visit demo of egMLM + Revenue Sharing to see more.   Download your copyThe update is available to download in your account area and update instruction is available in product tutorials. Please log in to your account area to access them.   Best regards, EGN Software 
June 16, 2023:
A new version of egMLM now available, The current version is 2.0 and egMLM is better with improvement and new features such as: New account functions: Add new options in Admin area on Downgrade members and Delete members, Admin can choose how the system manage the position in the network. New Network configuration: New member position in Binary Network, now Admin can configure the default option for new members position in the Binary tree: Automatic Outer Left or Right, Automatic Pair Left/Right, Position Left or Position  Right New withdrawal plugin: Metamaskwallet - Working with Binance Smart Chain and the custom tokens New template: Template4, New layout position and work with multi language features provided by gtranslate.io, so your website will work with many language translation. And other improvements and fixes, please visit demo website to see more...   Download your copyThe update is available to download in your account area and update instruction is available in product tutorials. Please log in to your account area to access them.   Best regards, EGN Software 

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