Refund Policy

Refund Policy


Please, look at all aspects of the software you are interested in. We value customer satisfaction and will be happy to answer all the questions regarding software that you might possibly have. To help you make the right decision, you can also contact sales or customer service representative. We are selling items that can't physically be returned, so we do need some rules around refunds from the site.

We cannot refund your purchase price if the software is work as promised as seen on the demo, or you decide that it is not something you want or need.

We will promptly refund purchase price, if you can run custom CGI or PHP programs on your site and software fail to install on your server.

We will be unable to refund purchase price if you claim that program does not work but refuse to provide us access to the server for installation troubleshooting.

Bad Reasons for a Refund :

Testimonial

Renato from Australia:
 Hi there EGN Software, I have bought a couple of your products in the past, and currently the Viral Shop script. My experience has been very good support, and all questions answered as needed. In addition, the products seem to work very well. Have not noticed any problems. Lots of thought, and design went into this script, and its very feature packed. This does not happen fast, but takes a lot of hard work and effort to produce a good product. I would like to recommend EGN Software. I setup the Viral Shop script and its working fine, and this is a very good company to deal with, no problems with them. Due to my privacy I have not displayed my email address for public viewin... 

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